5 Great Reasons to Choose Universal Filling Machine Company
Highest Quality – Made in the UK
We take huge pride in the finish and quality of our machines. They’re designed to work perfectly from the outset and built to last.
We have many, many machines still out in the field that are over 30 years old. When you buy from Universal, you can have the confidence you’re making a great long-term investment in your future.
Most of our machined components are made in house and our equipment is 100% built at our factory here in the UK to our own exacting standards.
94% of our customers rate our equipment either 5 or 4 star (* from our customer half yearly satisfaction surveys from 2018 to date).
Decades of Specialised Expertise
We have almost 50 years of experience providing thousands of customers around the world with solutions to their packaging needs.
Our extensive experience enables us to offer solutions to both your simple and complex packaging applications.
Our current team has over 250 years of combined experience in the packing industry and have provided solutions to companies in just about every sector, including toiletries, cosmetics, pharmaceuticals, food, drink, household products and chemicals, to name a few.
See our extensive case studies for some of the solutions we have provided customers.
Outstanding Service & Support
We appreciate the impact of any downtime in your operations and whether it’s the need for spare parts, on-going maintenance or a breakdown we’ll get you back up and running a quick as humanly possible.
We believe our dedication to outstanding customer service sets us apart from others.
We believe it isn’t just the quality of our machines that make our customers come back time and time again, but also our commitment to outstanding customer service.
At Universal we treat after-sales service with the utmost importance. Our level of service is monitored for continual improvement and a senior Director of the company personally follows up all equipment deliveries to ensure customer satisfaction is achieved.
We deliver unparalleled technical support and believe that our spares service is second to none.
Our target is to dispatch 98% plus of all standard spares the same day (if ordered before 2:00pm). 98% of our customers rate our service either 5 or 4 star (* from our customer half yearly satisfaction surveys from 2018 to date).
Tailored Future Proofed Solutions
Our machines are designed to be highly versatile and adaptable, but as no two customers are the same, we have a large technical department offering you a bespoke solution to meet your exact requirements and ensure they’re ready to evolve as your business grows.
Our machines are highly modular by design and generally can be easily adapted to meet your changing production requirements, whether that be new products or increased outputs.
Our engineers will work with you to meet your exacting requirement now and over the equipment’s lifespan.
5 Years’ Peace of Mind
After purchasing your filling or capping equipment from us, you’re automatically covered as standard with our 12-months parts and labour warranty.
By taking advantage of our Trusted Partnership Programme, you can extend this to 5 years – simply agree to maintain your new equipment with an annual UFMC service (and for automatic lines take advantage of our initial equipment training programme at installation) and you’ll be entitled to our 5-year Peace of Mind Warranty.
With this extended support programme, you can confidently focus on your business, knowing we have your back.
Highest Quality – Made in the UK
We take huge pride in the finish and quality of our machines. They’re designed to work perfectly from the outset and built to last.
We have many, many machines still out in the field that are over 30 years old. When you buy from Universal, you can have the confidence you’re making a great long-term investment in your future.
Most of our machined components are made in house and our equipment is 100% built at our factory here in the UK to our own exacting standards.
94% of our customers rate our equipment either 5 or 4 star (* from our customer half yearly satisfaction surveys from 2018 to date).
Decades of Specialised Expertise
We have almost 50 years of experience providing thousands of customers around the world with solutions to their packaging needs.
Our extensive experience enables us to offer solutions to both your simple and complex packaging applications.
Our current team has over 250 years of combined experience in the packing industry and have provided solutions to companies in just about every sector, including toiletries, cosmetics, pharmaceuticals, food, drink, household products and chemicals, to name a few.
See our extensive case studies for some of the solutions we have provided customers.
Outstanding Service & Support
We appreciate the impact of any downtime in your operations and whether it’s the need for spare parts, on-going maintenance or a breakdown we’ll get you back up and running a quick as humanly possible.
We believe our dedication to outstanding customer service sets us apart from others.
We believe it isn’t just the quality of our machines that make our customers come back time and time again, but also our commitment to outstanding customer service.
At Universal we treat after-sales service with the utmost importance. Our level of service is monitored for continual improvement and a senior Director of the company personally follows up all equipment deliveries to ensure customer satisfaction is achieved.
We deliver unparalleled technical support and believe that our spares service is second to none.
Our target is to dispatch 98% plus of all standard spares the same day (if ordered before 2:00pm). 98% of our customers rate our service either 5 or 4 star (* from our customer half yearly satisfaction surveys from 2018 to date).
Tailored Future Proofed Solutions
Our machines are designed to be highly versatile and adaptable, but as no two customers are the same, we have a large technical department offering you a bespoke solution to meet your exact requirements and ensure they’re ready to evolve as your business grows.
Our machines are highly modular by design and generally can be easily adapted to meet your changing production requirements, whether that be new products or increased outputs.
Our engineers will work with you to meet your exacting requirement now and over the equipment’s lifespan.
5 Years’ Peace of Mind
After purchasing your filling or capping equipment from us, you’re automatically covered as standard with our 12-months parts and labour warranty.
By taking advantage of our Trusted Partnership Programme, you can extend this to 5 years – simply agree to maintain your new equipment with an annual UFMC service (and for automatic lines take advantage of our initial equipment training programme at installation) and you’ll be entitled to our 5-year Peace of Mind Warranty.
With this extended support programme, you can confidently focus on your business, knowing we have your back.