About Our Company
Our Company is built around one simple philosophy – to be the best to buy from and the best to work for. Our goal is to offer you the best technical expertise in the industry and back that up by providing the very best customer service in the business. If you’re the type of person looking for a machinery supplier that you can call a trusted long-term partner, one that is committed to your success, we look forward to working with you.
Established in 1976, we are one of the UK’s leading manufacturers of liquid filling and capping equipment. Machines are designed and manufactured in house to the latest safety standards and are UKCA/CE certified. We use only the best materials and components so you can be confident that our machines are safe, reliable and will last for many years.
We have almost 50 years of experience providing thousands of customers around the world with solutions to their packaging needs. Our extensive experience enables us to understand your challenges and how best to solve them in the most efficient and cost-effective way.
We have been exporting equipment around the world for more than 40 years and have supplied packaging equipment to more than 85 countries, both directly and through our appointed representatives. Some more recent export projects include countries such as USA, Sweden, Belgium, Brazil, Ghana, Nigeria, Philippines, Indonesia, South Africa and Canada.
As a testament to our philosophy of being “the best to buy” from – 99% of our customers say they would buy from us again (* from our half yearly customer satisfaction surveys from 2018 to date) and this is born out in that over 80% of our business is repeat business from happy customers.
Worldwide Reach
Universal Filling Machine Company have a long and established export history, supplying equipment to more than 85 countries around the world both directly and through our appointed representatives. Recent export projects include countries such as Switzerland, Belgium, Brazil, China, Ghana, Nigeria, Philippines, Indonesia, South Africa and UAE.
In-depth Expertise
Established in 1976, Universal Filling Machine Company is one of the UK’s leading manufacturers of liquid filling and capping equipment.
As such, our extensive experience of liquid filling and container handling enables us to offer solutions to both simple and complex liquid packaging applications.
Multi Sector
Our machines are flexible and adaptable, making them suitable for use in a wide range of applications.
As a result, our customers come from a very wide range of industries including toiletries, cosmetics, pharmaceuticals, food, drink, household products and chemicals.
High Quality
Universal Filling Machine Company has a strong customer service ethos and strives for excellence because we know our machines are critical to our clients’ production and customers rely on us to deliver spare parts and technical support.
From your initial inquiry through to after-sales support, we aim to provide a service that is second to none.
We create solutions
In addition to designing and manufacturing our own liquid filling and capping equipment, we have a proven track record in providing full turnkey packaging lines. Our systems include capping, sealing, plugging, crimping, labelling, puck return and conveyoring.
Committed to Customer Service
We believe it isn’t just the quality of our machines that make our customers come back time and time again, but also our commitment to excellent customer service.
At Universal we treat after-sales service with the utmost importance. Our aim is simple – ‘to be the best to buy from’.
Our level of service is monitored for continual improvement and a senior Director of the company personally follows up all equipment deliveries to ensure customer satisfaction is achieved.
We deliver unparalleled technical support and believe that our spares service is second to none. Our target is to dispatch 98% plus of all standard spares items the same day (if ordered before 2:00pm).
All of our machines come with a 12 month warranty.